Privacy policy
The protection of your data and your privacy is of utmost importance to Intonate GmbH, the operator of intonate.ch. As part of this commitment, we would like to inform you in detail about the collection and processing of data on our website. When we use the term "user," we refer to both visitors and individuals who interact with our website. All data protection provisions mentioned in this privacy policy comply with the Swiss Federal Act on Data Protection (FADP).
1. Who is responsible for processing my data?
The data controller, unless otherwise defined in this privacy policy, is Intonate GmbH:
Intonate GmbH (hereinafter referred to as "Intonate", "we", "us"),
eine Gesellschaft nach Schweizer Recht mit Sitz am
Obstgartenweg 6
8645 Jona
Handelsregisternummer CH-320-4098927-8
Wenn Sie Ihre persönlichen Daten einsehen und aktualisieren möchten oder Fragen zum Datenschutz auf unserer Website haben, können Sie sich jederzeit an unseren Datenschutzbeauftragten wenden. Sie können unseren Datenschutzbeauftragten erreichen, indem Sie eine E-Mail an support@intonate.ch senden oder einen Brief an die oben genannte Adresse schicken.
2. Why do we process data?
Our goal is to provide you with the best possible experience when using our website. To ensure this, we collect and process certain data on our website and the integrated social media presences. In summary, we process data:
- for security measures
- to provide the website and its corresponding features and content
- to respond to contact requests and to enable communication with users
- for reach measurement / marketing
3. What data do we collect, how do we collect data and how do we use this data?
3.1 Personal Data
Personal data is only collected and stored if you provide it to us voluntarily, e.g. by using the contact form. We emphasize that the decision to share your data with us for the stated purposes is entirely at your discretion.
3.1.1 Enquiries by Email
If you send us an email, please note that both your email address and any personal data contained in the message will be securely stored. This storage is carried out solely for the purpose of effectively processing your enquiry and ensuring a timely response.
3.1.2 Enquiries via the Contact Form
If you send us a message via the contact form, we process all personal data you voluntarily provide. This processing is necessary to effectively handle and fulfil your request. The categories of data that may be involved include:
- Master data (e.g. names, addresses)
- Contact data (e.g. email addresses, phone numbers)
- Content data (e.g. text entries, photos, videos)
Please note that the decision to share this data with us is entirely at your discretion.
3.1.3 Integration of Social Media
Our website contains links to our social media page on LinkedIn (hereinafter referred to as "platforms" or "providers"). These platforms serve to promote our offerings, provide information, and build and maintain communication with you. By selecting the respective links, certain data about your visit to our website (e.g. IP address, time, URL) or data stored on your device (e.g. cookie information) may be transmitted to the providers. In the following section, we inform you about how your data may be processed when using our social media pages.
When you access and interact with our social media pages, your personal data is processed by both Intonate and the providers. Intonate and the providers share joint responsibility for the processing of this data. The terms of use, conditions, and policies specified by the providers are authoritative and applicable. We point out that you use the platforms and their features at your own discretion and risk.
You have the option of contacting us via private messages or by commenting on posts on our social media pages. In this way, you can reach out to us with enquiries about Intonate, our social media pages, or other matters. When you contact us, we receive your username, the text of your enquiry, and other relevant personal data you provide. This data is stored and used solely to respond to your enquiry, to contact you, and for the associated technical administration. Please note that comments are public and visible to all other social media users. Depending on users' privacy settings, we may also be able to observe whether you have liked, shared, or subscribed to our social media pages, posts, or comments. Additionally, we may be able to associate comments on our pages with you as a social media user. As a user of social media pages, your behaviour may influence the type and scope of personal data collected about you. It is entirely possible to visit our social media pages without leaving comments or giving "likes". Please note that certain interactive features of social media platforms may require registration, which may result in the providers also processing related data. If you prefer that the providers do not process the personal data you transmit to us, you have the option of contacting us through alternative channels outside of social media. Our full contact details can be found in the legal notice on this website.
3.2 Usage Data
During your visit to our website, the server automatically records general technical visitor information for analysis purposes. This information includes the IP address of your device, the operating system, the date and time of use, the referring website, and the browser type. In addition, we use cookies, tracking technologies, social media plugins, and embedded media to improve the functionality and usability of our website, evaluate its use, gain insights to improve our offerings, and support our marketing activities.
3.2.1 Cookies
Our website uses "cookies" in various places to improve the user experience and the effectiveness of our services. Cookies are small text files stored on your computer by our website. We use cookies and similar technologies ("cookies") to ensure the proper functionality of our website, improve its usability, evaluate website usage, gather information to improve our products and services, and support marketing activities. To protect your privacy, we anonymise the events in which you participate. Some cookies are deleted from your device after your browsing session ends (session cookies). You have the option of managing your security settings in your browser yourself, including blocking cookies used by our website or deleting stored cookies. Please note that blocking necessary cookies may result in partial or limited website functionality.
3.2.2 Social Media Platforms
Via the "Insights" feature, we receive statistical data from the providers of the social media platforms mentioned in section 3.1.3 about visitors to our social media pages. This data is aggregated and anonymised, allowing us to gain insights into how users interact with our pages. The anonymised page insights may be based on personal data collected through visits to our pages and interactions with their content. This feature enables us to analyse and adapt our pages to the interests of our users. Further information about the "Insights" feature can be found on the websites of the respective providers. Please note that the providers are responsible for the extent to which they use the insights data for their own purposes, the extent to which activities on these pages can be attributed to individual users, how long the data is stored, and whether data from page visits is shared with third parties. Intonate is not responsible for these practices, as they fall within the remit of the providers.
4. How do we store data?
We place the highest priority on protecting your data and employ state-of-the-art technical and organisational measures to ensure the security of your data. All Intonate employees who have access to your data are obliged to process it solely on the basis of Intonate's instructions and in a manner that ensures an appropriate level of protection, including integrity and confidentiality. They are prohibited from passing the data on to unauthorised third parties. Our employees involved in data processing are trained and made aware of data protection requirements. Your personal data will not be passed on to third parties without your explicit consent. If you contact us via this website, your data will be stored in a customer relationship management system (CRM system) or a similar tool for managing enquiries, solely for the purpose of handling your request. The processing and storage of your data takes place exclusively within the European Union (EU) or Switzerland. We store the personal data you provide only for as long as is necessary to fulfil the respective purpose for which you provided us with the data, as well as to fulfil legal obligations or regulatory requirements.
5. What rights do you have with regard to data protection?
In the case of an information request, special identification may be required to verify your eligibility. In such cases, you may be asked to provide a double-sided copy of an identity document (e.g. identity card, passport, or registration certificate). The copy should clearly show your first and last name, your full address, your date of birth, and your place of birth. If you wish, you may redact further details, such as the photograph.
5.1 Right to Access
You have the right at any time to request free information about the scope, origin, recipients, and purpose of the stored data. To exercise your right of access, please contact the data controller.
5.2 Right to Data Portability
You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format.
5.3 Right to Rectification
Every person affected by the processing of personal data has the right to demand the immediate correction of inaccurate personal data concerning them. In addition, taking into account the purposes of the processing, the data subject has the right to request the completion of incomplete personal data.
5.4 Right to Erasure
In principle, every person affected by the processing of personal data has the right to request the immediate deletion of their personal data if that data is inaccurate or incomplete for the purpose for which it was collected or processed and further processing is not required.